Here's a helpful quote concerning personal ministry:
"Personal ministry is not about always knowing what to say. It is not about fixing everything in sight that is broken. Personal ministry is about connecting people with Christ so that they are able to think as he would have them think, desire what he says is best, and do what he calls them to do even if their circumstances never get 'fixed.' It involves exposing hurt, lost, and confused people to God's glory, so that they give up their pursuit of their own glory and live for his."